Privacy Policy & Terms of Service

INTRODUCTION

Crestview Dental ("we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://crestviewsmiles.com/, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

We reserve the right to modify this Privacy Policy at any time. Updates will be reflected by revising the "Last Updated" date above. Your continued use of the Site after changes are posted constitutes acceptance of those changes.

INFORMATION WE COLLECT

We may collect information about you in the following ways:

Personal Information

Personally identifiable information that you voluntarily provide to us, including but not limited to:

• Full name
• Email address
• Phone number
• Mailing address
• Appointment requests or inquiries submitted through forms

You are not required to provide personal information, but doing so may limit your ability to use certain features of the Site.

HOW WE USE YOUR INFORMATION

We may use the information we collect to:

• Respond to inquiries or appointment requests
• Improve website functionality and user experience
• Send appointment confirmations, updates, or office communications
• Send newsletters or promotional information (if opted in)
• Monitor website usage and trends
• Comply with legal and regulatory obligations

SMS TEXT MESSAGING TERMS

By providing your mobile phone number and opting in, you consent to receive SMS messages from Crestview Dental.

Message Purpose

Messages may include appointment reminders, scheduling assistance, office updates, and limited promotional messages.

Message Frequency

You may receive up to 5-7 messages per month. Additional messages may be sent in response to your inquiries.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier.

Opt-Out

You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us directly.

Data Sharing

We do not sell or share SMS opt-in information with third parties for marketing purposes.

DISCLOSURE OF YOUR INFORMATION

We may share your information in the following circumstances:

Legal Requirements

If required by law, subpoena, or court order, or to protect our legal rights.

Service Providers

With trusted third parties who assist us with:

• Website hosting
• Data analysis
• Email or SMS delivery
• Customer support

These providers are contractually obligated to safeguard your information.

Business Transfers

If our practice is sold, merged, or reorganized, your information may be transferred as part of that transaction.

COOKIES AND TRACKING TECHNOLOGIES

We may use cookies, web beacons, and similar technologies to improve your browsing experience. You may disable cookies through your browser settings, though this may affect site functionality.

We may also use third-party analytics tools (such as Google Analytics) to understand site usage patterns.

THIRD-PARTY WEBSITES

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing personal information.

DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

CHILDREN'S PRIVACY

We do not knowingly collect information from children under the age of 13. If you believe we have collected such information, please contact us immediately.

DO-NOT-TRACK SIGNALS

At this time, we do not respond to browser "Do-Not-Track" signals due to the lack of an industry standard.

YOUR PRIVACY RIGHTS

Depending on your state of residence, you may have rights regarding access to or deletion of your personal information. Requests may be submitted using the contact information below.

CALIFORNIA PRIVACY RIGHTS

California residents may request information regarding the disclosure of personal information to third parties for direct marketing purposes, in accordance with California Civil Code Section 1798.83.

CONTACT INFORMATION

If you have questions about this Privacy Policy or Terms of Service, please contact us:

Note: For detailed information about how we use and protect your health information, please see our HIPAA Notice of Privacy Practices.